Support

We are committed to provide the best customer care. With this in mind, we have made it easier than ever for you to get answers to your questions. If you can not find your answers in our FAQ or tutorial pages, you may send us an email. We offer email support in English.

Registration Problem
1. Enquiries about product license and price, order and account information:
Please sign in to: Customer Relationship Management System Or mail to: sales-hm1@iskysoft.com
2. Order Lookup. You can retrieve the details of an order you've placed here:
Order from SWREG: https://gbp.swreg.org/order-query.html
Order from Regnow: https://www.regnow.com/cs/orderStatus
Sales and General Enquiries
Retrieve the keycode if you're encountering one of the following:
1. The keycode of the product you purchased is lost.
2. You already purchased the program, but didn't receive the keycode.
3. The keycode you already had became invalid after one year since your purchase.
Click here to retrieve your keycode >>
Technical Support
If you're experiencing any problems or difficulties using video converter for mac, please sign in to Customer Relationship Management System.